Getting Started

Everything you need to get started with Mailswipe

Troubleshooting

Solutions to common errors or issues

Integrations

Integrations both current and future

Payment Processing

Need help with an invoice, receipt or cancellation?

Getting Started

Finding your first email address

Finding your first email address with Mailswipe is easy.

After you’re signed up and logged in, in your dashboard simply fill out your prospects full name (John Doe for example) and their company’s name or website.

After that, hit ‘search’ and Mailswipe will take care of the rest.

You can then download the results in .CSV format to process in Excel or Google Sheets, or sync your new leads to your favorite sales tool.

How to run a bulk search in Mailswipe

Running a bulk search in Mailswipe is easy, however it does require for some data fields to match our records exactly. Here’s how:

In your data sheet make sure you either have A) 2 columns or B) 3 columns.

A) Column 1 should be ‘full_name’ and Column 2 should be named ‘domain or ‘company_name’

B) Column 1 should be named ‘first_name’, Column 2 should be named ‘last_name’ and Column 3 should be named ‘domain’ or ‘company_name’

To make sure things run smoothly you can download our sample .CSV file from the upload screen.

Make sure to name your list before you hit ‘upload’ and also make sure there are no additional columns in your file (important!).

Your leads will be available in the main screen under the list name you’ve chosen in the upload screen.

How to create a list and organize your leads

In order to sort your leads and easily synchronize them with your sales tech you’ll need to group them into lists.

To create your first list, in your dashboard click the ‘plus’ (+) icon next to the dropdown with list names. This will open a pop up which allows you to choose a list name.

Choose a name and click ‘create’. After that make sure the list is selected in the dropdown menu. Each new lead you discover is now automatically added to the list you created.

Troubleshooting

Why won’t my bulk upload work?

When the column headers in your bulk upload don’t exactly match our records your file won’t be uploaded. At times this means you’ll be redirected to the main screen.

Make sure your column names match either ‘full_name’ or ‘first_name’ and ‘last_name’ exactly, as well as ‘domain’ or ‘company name’. If you want to be sure you can download our CSV example from the upload menu.

Also make sure there are no additional columns in your CSV which our system wouldn’t recognize.

After that try again – if all goes well you’ll receive a notification that your list is being processed and your leads will automatically be added to your dashboard.

Tried searching for a lead but can’t find the record?

Sometimes a different list is active than the one in which your lead has been created.

Make sure to select the right list from the ‘Leads list’ dropdown menu and try searching for your lead again.

If there are still no results make sure to reach out to us in the chat.

Tried syncing but nothing happened?

In order for the synchronization to work you first need to make sure it’s set up correctly.

From your dashboard go to the ‘My Account’ page and select ‘Integrations’.

From here click the settings button next to the integration you would like to use. Follow the instructions to set up your API key and click ‘Connect’.

After that try synchronizing your leads again. If still nothing happened contact us in the live chat or at support@mailswipe.io.

Integrations

Sync all of your lead emails to Lemlist

Syncing your leads between Mailswipe and Lemlist is easy. First, you’ll need to set up your API key in your profile.

For this head over to ‘My Account’, select ‘Integrations’ and click the settings button next to ‘Lemlist.

To find your API key in Lemlist, go in “Settings”, click on “integrations” then under “API” click “Show”. Copy the token and paste in it the field in your Mailswipe profile, then click ‘Connect’.

Once connected you can synchronize your leads from your main dashboard by selecting the list you would like to sync from the ‘Lists’ drop down menu, selecting ‘Lemlist’ from the ‘Sync with’ drop down menu, then clicking the ‘Campaigns’ icon to select the Lemlist campaign you would like to add your leads to.

The final step is to click the ‘synchronize’ icon and you’re all set. Your leads will start showing up in Lemlist. Depending on how big your list is, this can take up to 5-10 minutes.

Sync all of your leads to Close

Syncing your leads between Mailswipe and Close is easy. First, you’ll need to set up your API key in your profile.

For this head over to ‘My Account’, select ‘Integrations’ and click the settings button next to ‘Close’.

To find your API key in Close select ‘Settings’ from the left-side menu, then under ‘Integrations’ click ‘API Keys’ and create a new API key.

Once connected you can synchronize your leads from your main dashboard by selecting the list you would like to sync from the ‘Lists’ drop down menu, selecting ‘Close’ from the ‘Sync with’ drop down menu, then click the ‘synchronize’ icon and you’re all set.

Your leads will start showing up in Close. Depending on how big your list is, this can take up to 5-10 minutes.

Sync your leads between Mailswipe and Woodpecker

Syncing your leads between Mailswipe and Woodpecker is easy. First, you’ll need to set up your API key in your profile.

For this head over to ‘My Account’, select ‘Integrations’ and click the settings button next to ‘Woodpecker’.

To find your Woodpecker API Key hover your name, click ‘Settings’, then ‘Integrations’, then ‘API keys’. If you haven’t created an API key yet create one now.

Once connected you can synchronize your leads from your main dashboard by selecting the list you would like to sync from the ‘Lists’ drop down menu, selecting ‘Woodpecker’ from the ‘Sync with’ drop down menu, then click the ‘synchronize’ icon and you’re all set.

Your leads will start showing up in Woodpecker. Depending on how big your list is, this can take up to 5-10 minutes.

Payments

How to receive your invoice or receipt

Yes, definitely. Simply contact us in the chat or at hello@mailswipe.io and we’ll send you an invoice to the email address you have on file.

In the future your invoices will be available from your dashboard.

Want to change or cancel your account?

Simple! Reach out to us in the live chat and we’ll cancel your plan for you, no questions asked (unless you have a complaint, then we’re happy to talk more).